VoIP — which stands for voice over Internet protocol and often pronounced “voyp” — is a new technology that will improve the way we communicate. VoIP basically means voice transmitted over a digital network. The Internet, however, isn’t strictly necessary for VoIP. What is necessary for VoIP technology is the use of the same protocols that the Internet uses. (A protocol is a set of rules used to allow orderly communication.) Thus, voice over Internet protocol means voice that travels by way of the same protocols used on the Internet.
VoIP is often referred to as IP telephony (IPT) because it uses Internet protocols to make possible enhanced voice communications. The Internet protocols are the basis of IP networking, which supports corporate, private, public, cable, and even wireless networks. VoIP unites an organization’s many locations — including mobile workers — into a single converged communications network and provides an unparalleled range of telephony support services and features .
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